Healthcare Research Hub

Our Privacy Policy

This Privacy Policy applies to all of the products, services, software, applications and web sites (the ‘Services’) offered by HEALTHCARE RESEARCH HUB LLP. (‘HEALTHCARE RESEARCH HUB’, ‘we’, ‘us’ or ‘our’) or its subsidiaries or affiliated companies and specifically, the services referred to as HEALTHCARE RESEARCH HUB.
In any event, HEALTHCARE RESEARCH HUB shall request the client’s or the user’s consent before using information for different purposes for which the information was obtained, as determined below.
Collection and use of information
HEALTHCARE RESEARCH HUB may collect the following types of information, which shall be used as explained below:
–          Information provided by the client of the Services: clients, whether individuals, companies or other legal entities that sign up for the Services, provide us with information that can be deemed to be considered as personal information. The main use of this type of information consists of clearly identifying the client as a counterparty for the supply of services agreement, as well as guaranteeing the payment under the conditions stipulated. We shall not share personal information with third party organisations, with the exception of those through whom we may carry out administrative functions for collection of payment for our Services or pursuing any contractual claims. We may also store whatever information is produced as a result of any communications with the client with a view to processing it and replying to its comments, feedback, requests, claims or suggestions including the possibility of us contacting the client wherever we deem necessary.
–          Information provided by the user of the Services: users may provide us with information that can be deemed to be considered personal information. The main use of this type of information consists of gathering data that helps to optimise the user’s experience and the usefulness of our Services to our clients. The information gathered depends on how the user accesses our Services. In the event of access via a web browser, we may send cookies. The main purpose of our use of cookies is to obtain information about user preferences, such as the type and language of the browser, the IP address, the date and time of access and other user preferences that assist in enabling us to provide an improved service. If access is given by specific software or specific application, the collection and use of that information provided shall be determined under the corresponding End User Licensing Agreement (EULA) of that software or specific application. We may also store whatever information is produced as a result of any communications with the user with a view to processing it and replying to its comments, feedback, requests, claims or suggestions including the possibility of us contacting the user wherever we deem necessary. Some services may collect information on user location, which shall be processed under the same conditions as other personal information.
–          Collaboration with third parties: some services may occasionally be provided in collaboration with third parties. In any case, information gathered by us via these services shall be governed by this Privacy Policy. The information gathered by third parties shall be shall be governed by their own privacy policy.
–          Information shared with third parties: we may provide information that can be deemed to be considered personal information whenever it we have the consent of the client and/or user, such as when the information processing is being done on our behalf and adhering to our Privacy Policy. We may also provide this type of information whenever necessary to (a) comply with all laws, legal processes and/or existing regulations, (b) protect our rights and application of the conditions of use of the Services and/or (c) in the detection or prevention of security issues, technical issues or fraud.
Access and security of personal information
We shall allow our clients and/or users to access their personal information that may have been collected by us and that’s in our possession, to access it, correct it, amend it, delete it or object to its treatment and processing if so desired by the client/user, whenever this information shall not prejudice (a) compliance with existing laws, legal processes and regulations, (b) protection of our rights and application of the conditions of use of the Services and/or (c) the detection or prevention of security issues, technical issues or fraud. Access to this information shall be free of charge whenever the effort required to do so shall not be disproportionate.
We shall adopt security measures reasonably required to protect our clients’ and users’ personal information from unauthorised third parties. Such measures shall apply to internal as well as external staff, contractors and third party companies that may collaborate with us.
Changes to this Privacy Policy
We may modify this Privacy Policy whenever it deems appropriate in order to ensure compliance with current legislation and its obligations to clients and users. However, we shall not, in any way, limit the rights of our clients and/or users without their express consent. Moreover, all versions of our Privacy Policy shall be archived and available for reference by our clients and/or users on this webpage.
Information on our Privacy Policy
We process what may be deemed to be personal information on servers in a variety of countries, so it may be possible that, in some cases, such personal information is processed outside the client’s and/or user’s country.
In the event of any query relating to our Privacy Policy, you may contact us by e-mail at: [email protected]